The Future of Social Media
Social media is already a major component of the Internet. Along with World Wide Web, file sharing, email, mobile apps and others, it continues to grow and be affected by external factors. Just as we are seeing a new and different internet than the one we were originally introduced to, we are already seeing a difference in the social media platforms that we use on a daily basis. What does the future of social media hold for us and what can we expect? Let’s take a closer look at the future of social media:
The Future of Social Media
Artificial intelligence: In recent years, AI has expanded enough to become much more sophisticated and more useful. However, AI may integrate slowly into social media platforms instead of arriving with a thud. With AI, features can feel more personal, more integrated and more natural. Marketing chatbots are direct implementations of artificial intelligence. Airlines, hotels and other businesses can use chatbots through social media to connect with thousands of customers at once. AI-powered chatbots interact just like real people.
Smart speakers: Alexa and Google Home are examples of how audio-based content can be implemented for various purposes. It will soon be possible for people to use smart speakers to check their social media updates and post new updates. It can be used in situations where people are doing something else, such as driving a car or working at the office.
More focus on instant messaging: Since 2015, more and more people have been using instant messaging services such as Snapchat and WhatsApp, over social media platforms such as Twitter and Facebook. Although, many people still use social media, instant messaging and other private platforms are growing at a much faster rate. The reasons are simple, people are tired of being judged, scrutinized and even bullied on social media and private messages on Facebook and other social media platforms allow people to communicate in private.
More regulation: Some people already call for more stringent regulations against tech giants to prevent them from practically monopolizing the Internet. However, social media gains profit from exploiting personal data and this is an ever-present issue. Regulation could be a much hated word, but it’s essential to ensure a safe digital environment for each of us.
More face filters: Face filters or AI lenses started to become popular last year and their use will become more prevalent in 2018. Combined with augmented reality and facial recognition used by latest smartphones, face filters can make it easier for people to interact with customers and provide more information. In 2017, Instagram released more than twenty new features and they included support for face filter technology.
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